It’s hard to imagine, but prior to the pandemic, only 8% of meetings included a remote participant. Collaboration was almost always done in person. The pandemic forced companies to quickly adopt remote work as an integral part of their business continuity strategy.
It became abundantly clear that employees could be just as productive as when they were in the office, if not moreso. But with that productivity, video fatigue, bandwidth issues, and blurred lines between work and home lives increased burnout. And the IT teams supporting a distributed workforce felt the burden of these challenges.
The Best of Both Worlds
The pandemic has raised notable concerns about remote work. Forty-nine percent of remote workers say they suffer from feelings of isolation, and 32% say their connection to company culture has suffered, according to Metrigy Research. The technology that enables remote work is another challenge; 90% experience issues when working from home.
Despite such pain points, it’s clear we won’t return to a model in which work only happens in one physical place. Today, a majority of employees—some 81%—say they don’t want to return to the office or would prefer a hybrid-work scenario. Fifty-seven percent expect to be in the office fewer than 10 days a month. Already, 98% of all meetings have at least one remote participant—an increase of more than 1,000% in less than two years.
So as companies start preparing to bring employees ba